Flash Me — Support

Snap your notes into flashcards. Here's how to get help.

Questions, problems, or feedback? Email us and we'll get back to you:

FlashMe.Iphone@gmail.com

We typically reply within 1–2 business days.

Frequently asked questions

How do I make flashcards?
Tap the camera to photograph a page of notes, or choose a photo, PDF, Word, or PowerPoint file from your library. Flash Me turns it into a set of editable cards in seconds.
Do I need an account?
No. Flash Me works without signing up. Your first scans are free.
How do subscriptions work?
Flash Me offers Monthly, 6-Month, and Yearly subscriptions, plus a one-time Lifetime option, for higher scan limits. Subscriptions renew automatically until cancelled; manage or cancel anytime in your device's Settings → your name → Subscriptions. The Lifetime option is a single purchase that never renews.
How do I cancel a subscription?
On iPhone/iPad: Settings → tap your name → Subscriptions → Flash Me → Cancel. Cancelling stops future renewals; access continues until the current period ends.
How do I restore a purchase?
Open Flash Me, go to the upgrade screen, and tap "Restore Purchases."
How do I delete my data?
In the app: Settings → Account → "Delete account & all data." You can also request deletion on our data deletion page or by emailing us.
The camera won't work — what do I do?
Flash Me needs camera permission to photograph notes. If you declined it, you can still add notes from your photo library, or enable the camera anytime in your device's Settings.

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